- February 11th, 2016, 1:12 pm#4854055Zach, I contacted customer service via e-mail a week ago regarding the series 1 wand clips and haven't received a reply. With others on here stating they have received theirs already, I am inquiring about a better way of contacting customer service so I can get my hands on a pair. Is there a customer service phone number I can call? I wasn't able to find one on your site.
I will be receiving my figures in the mail tomorrow and have yet to see these in person (besides the prototypes that were at SDCC). I can understand where christphern is coming from. Some of his points are valid like some of the paint applications and the spot on Winston's neck from the injection molding. It would be best if it was hidden. However, I would say that he is overly nitpicking about inane details. Per the price point, I don't think anyone has expected this line to be the end-all Ghostbusters action figure line. The figures have their flaws, but for me they have stronger selling points versus the Mattel line. He's comparing apples and oranges at this point.
What sells me on the figures is the scale, the use of extra details (not referring to paint application, but in regards to the belts, the pack straps, etc.), the sculpting (not the same body sculpt being reused) and the fact that these are packed with a collect-and-connect temple diorama at the same selling price point as the Mattel figures. I am also thrilled with finally getting a Janine figure and a new Gozer. I am sure that I will have my own gripes with these after I open them tomorrow. Though I am personally satisfied with what I have seen so far, my only worry is breakage since so much of it has been reported. I just hope I don't have any issues.
Last edited by 910dohead on February 11th, 2016, 1:45 pm, edited 1 time in total.