By chyren
#4918705
Hey folks I'm stumped..

I bought the whole set of electronics from GB fans and when I hook everything together the wand set works perfectly. Once I connect the pack lights kit to the board then the pack lights only flash a small white LED on the bottom and don't work.
If I disconnect the pack lights from the sound board and use a 9v snap connector to just test the pack lights they work fine.

Only when I hook the whole system together do the pack lights not work. If I wiggle the wire a bit I sometimes get everything working but the pack lights don't flash in sync with the wand lights and don't speed up etc once I overuse the wand and get the alarms. When I shut down the wand lights (which work fine) then the pack lights don't shut off.

Anyone else have this issue? I'm totally stumped. It hasn't worked right out of the boxes so to speak.
By chyren
#4918972
I am using an 8x AA battery pack and I've even tried just using a 9 volt on both. Seems like neither option is having any different results. I also notice the board on one area gets very hot which was happening right out of the box. Is this normal?
#4918988
I had close to the same issue with my setup. I found out the cable attaching the circuit board in the wand and the soundboard was bad. Replaced it and tada, all smiles. Attack the whole thing with a multimeter, it’s the best route.
#4919011
I had a similar issue awhile back - I discovered that I had accidentally popped out the micro SD card from the soundboard (it may have happened when I was hooking things in or adjusting the settings. It seemed to throw the lights out of wack and no sound. I clicked it back in one I realized it was popped out and all has been normal since.
By chyren
#4919144
Ok here's the update...still not working.

1) Wand kit works normal when connected to the sound board. Zero issues.
2) Pack lights work when only connected to a 9 volt battery or my 14 volt battery pack only completely normal.
3) Pack lights light up in start up mode when I wiggle the connection to the sound board then just flash the last bulb on the bottom of the power cell lights.
4) Zero sounds and I've used two different speakers and both connected properly.

I've tried SD card and its connected properly.
By pasco334
#4919146
This may not have any affect on your situation, but try and change around your toggle switches on the wand board. If the vent light is the only thing kicking on then you’ll hear the startup only perhaps.
By chyren
#4919392
Nope. Again the Proton Lights work by themselves, the Wand lights work by themselves, when I hook everything together with the sound board the wand lights work, the pack lights don't work, and the sound board power LED doesn't light up. I tried emailing the webmaster but never got a response. Very frustrated.
By pasco334
#4919398
Roger. If it’s not a issue with power then the boards bad. I don’t know any other way to contact them other than leaving a review detailing the issue. Perhaps that will get attention.
By DrDGT79
#4919813
I'm having similar issues with my board. It originally worked when I tested all connections. Then I cut off the on board potentiometer (as the instructions said I could) and now no sound or light effects. When I connect a 9V directly to the pack lights, they work. There is a light on the sound board that works suggesting power is running to the board. I've tried to post pictures here but have not been able to.
User avatar
By archinate
#4919855
I mentioned this a few posts up: in this image it appears that the Micro SD card is partially ejected. Can you confirm this? In the image, the card appears to be sticking out and may need to be pushed in for the sounds and lights to work properly.

This happened to me when I accidentally nudged it and it and I experienced the same problem my card.

Image
By DrDGT79
#4919922
I checked and the card was in all the way. Used different battery that I recently charged and received the same result. I'm thinking I damaged the board when I removed the potentiometer.
By DrDGT79
#4919939
What is the best way to place a remote potentiometer? I originally cut off the on board potentiometer and desoldered. Would it work to just cut of the potentiometer? Can I connect a remote pot without removing the on board pot?
By chyren
#4921044
I have had to re-purchase a new sound board. Had a local tech look at it and there is something wrong with the processor. The board will allow power to go through it to the pack lights and the thrower lights but the sound and such on it don't work at all.

I've not had a single response from the website hosts after a few attempts at pm's in the hopes of having them figure it out fyi.

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