Bob tried buying a light kit from me last week on the username 'rcmsales' via eBay. I could have sworn I had him on my block list, but when a guy has however many account names he does, it's hard to keep up.
Needless to say, I refunded him and immediately opened a transaction cancellation request:
a few days later, he 'rejected' the cancellation request (way to go eBay, protect those sellers!), so I called eBay directly and they manually cancelled the transaction, and refunded my seller fees, etc.
I was concerned about negative feedback, but the woman with eBay assured me that if negative feedback was left, they'd remove it if I just called back and asked.
Fast forward to this morning, I check eBay and come to find this:
Anyways, a quick 10 minute call to eBay had the negative feedback removed, and they noted on my account that any future purchases from him using different user names would be met with serious consequences on his end.
Either way, stay classy, Bob.