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Re: GBFans Shop Feedback

PostPosted:June 22nd, 2018, 8:05 pm
by Dr. Kyle Stevens
Just got my new name tag in today. Thank you so much, it really came out great! A+++

Clippards

PostPosted:July 13th, 2018, 5:01 pm
by dfak2009
My order for two clippard valves arrived fast and they are awesome! !

Thanks to AJ for his great communication and prompt dispatch of my order.

Thanks again
Hope to do business again soon

Re: GBFans Shop Feedback

PostPosted:September 19th, 2018, 10:38 am
by tobins78
Ordered my gun/pack lights and sound on September 5th and got them on September 19th in Birmingham, UK!

It'll take me longer to finish my wand and install them!

Re: GBFans Shop Feedback

PostPosted:September 19th, 2018, 11:28 pm
by twmedford23
I got my heatsink and banjo replicas in a short while ago. Well worth the wait!

Re: GBFans Shop Feedback

PostPosted:February 27th, 2019, 5:02 am
by LeBloop
This place is a one of my favourite shop for props part BUT there is a big lack of serious in business terms.
I put an order for team mate and me with only "in stock" items on Jan.19 and the estimated shipping date don't stop to change for the next work day...
Major problem with gbfans shop is you can't have an accurate shipping date, I purchased a set of aluminum parts, some was in stock and shipped the next following days, but the "special order" other parts was supposed to be shipped today and now it's estimated to March 27! WTF
The second problem is the communication, it's non-existent. And I know it's common according to several customers.

AJ if you read those lines, please can you take a look to my orders? (orders (36148 and 36149) Thanks

Re: GBFans Shop Feedback

PostPosted:February 27th, 2019, 12:09 pm
by Kingpin
Major problem with gbfans shop is you can't have an accurate shipping date
Unfortunately due to the nature of some of the items that are stocked by the shop, exact shipping dates aren't possible to give - which is why there are the rolling shipping estimates.

Re: GBFans Shop Feedback

PostPosted:February 27th, 2019, 12:42 pm
by AJ Quick
AJ if you read those lines, please can you take a look to my orders? (orders (36148 and 36149) Thanks
Yes. On one of the orders we are looking for a missing item. You ordered the very last one we have, and its a rare item that hasn't been produced for several years. As I wrote in an email to you, it will be located or it will be refunded and your order will ship minus that item.

On your other order, you have special order items that we rely on other people to provide to us. We are currently waiting on them for those items. That's why you have an updated ship date for them.

I believe we provide ship dates that are updated every day that you can reference. I don't proactively send messages to customers every day to inform of shipping estimates as that would cut down on the number of orders I am actually able to ship.

Re: GBFans Shop Feedback

PostPosted:February 28th, 2019, 4:25 am
by LeBloop
Thanks guys.
Obviously I know it's a human scale business, so I understand a lot of issues.

I've reply to the email ;)

Thanks

Re: GBFans Shop Feedback

PostPosted:June 27th, 2019, 8:08 pm
by RedSpecial
I recently ordered a wand light kit from the shop.

Shipping was fast, it was very well packaged and the functionality is second to none.
I can't wait to install it in my thrower once its finished.

The one small issue I had with the kit is that the LED with black and white wires which lights the hatlight on top of the body doesn't seem to be working.
Although I can live with it since this light doesn't seem to be functional in the movie.

All in all, I'm extremely pleased with this kit though.
I'll definitely be placing another order ASAP for the sound and pack light boards.

Re: GBFans Shop Feedback

PostPosted:June 28th, 2019, 5:15 pm
by RedSpecial
Just wanted to correct my previous post. Regarding the LED under the hatlight on the top of the thrower not working.
I've since discovered that it doesn't light up in movie mode, but acts as a venting indicator if you have movie mode with venting effects enabled.

So it wasn't a fault with the kit, but user error on my part.

Re: GBFans Shop Feedback

PostPosted:September 1st, 2019, 3:25 pm
by WileyCoyote
Made my order July 30th, for lighting kits, tubing, brass bits, and a custom nametag and got everything on August 25th. I did have to wait an extra week for (past the estimated shipping date) for parts to arrive in shop. When it did ship, it arrived quickly. All items are high quality and are WELL WORTH the wait. All of the electronics are easy to put together and AJ was quick to answer any questions.

Just make sure to order early during this time of year and you will not be disappointed.

My only nitpick, though very minor, is that instructions should be included with the lighting kits.

Re: GBFans Shop Feedback

PostPosted:September 19th, 2019, 12:47 pm
by deadderek
Ordered :
Proton Gun / Wand Light Kit
9 Volt Battery Snap Connector
Power Cell / Cyclotron Ribbon Cable Connection
Proton Gun / Wand Ribbon Cable Connection
Amplified Sound Board

Received it fast and couldn't be happier!

Re: GBFans Shop Feedback

PostPosted:September 23rd, 2019, 10:20 pm
by deadderek
Ordered:
LED Cliplites (Red & Clear)
Power Cell and Cyclotron Light Kit

Ordered arrived fast, absolutely will be ordering again!

Re: GBFans Shop Feedback

PostPosted:October 5th, 2019, 4:52 pm
by Mat
Ordered some aluminum labels and the service is still as awesome as it was back when I first built my pack! I have a belt on the way from the store and anticipate zero issues. :)

...sometimes I think all AJ does is package and put things into boxes and run back and fourth to the post office like a madman! Hopefully he has help lol! :-D

Re: GBFans Shop Feedback

PostPosted:October 18th, 2019, 12:54 pm
by Wedgeismyhero
Hey guys! First post in the forums, and glad to do it for GBFans shop feedback. Just got in a pair of gloves, a yellow clear tube, with the tube attachment, and one of the keychain fobs, and I'm am absolutely pleased. Shipped earlier than estimated, and considering Halloween is just around the corner, that was a great surprise. Perfectly packaged, everything was in perfect shape. 10/10, will be purchasing a few more odds and ends from this shop soon! Keep up the great work, folks.

Re: GBFans Shop Feedback

PostPosted:October 31st, 2019, 8:04 am
by abaka
So the vector plate sold in the shop isn't big enough to fit the resistor?

Re: GBFans Shop Feedback

PostPosted:November 16th, 2019, 11:46 pm
by 2GunsRacing
Love the EXTREMELY fast shipping.
Quality is always great!
Forever will be a customer

Re: GBFans Shop Feedback

PostPosted:January 11th, 2020, 6:46 am
by ericisthename
I made an order on the 19th of December.. my shipping date has changed every day. I sent an email and I'm still waiting to get a response. Order number is 39406

Eric

Re: GBFans Shop Feedback

PostPosted:July 4th, 2020, 3:35 am
by abaka
Disappointed to say that after being here for over ten years that I’ve had my first negative experience dealing with the shop.

Just received a set of milky white hat lights that I was very excited to have come in stock and was planning on updating both my packs with these fittings. However the fittings don’t fit some of the sockets. I have a mixture of old and new sockets from both GBFans and elsewhere on the web and it’s hit or miss which ones these fit and which ones they don’t.

I’m led to believe that these are easily fixed, however I don’t have the necessary tools to carry out the repair and I’m not entirely sure on the process. One of my biggest pet peeves is buying something and then having to something else to fix it. I get that it’s an easy fix but I shouldn’t have to go out and buy a tool to make them work.

Unfortunately it’s impossible to switch the sockets on my pack because some of them are glued in and some of them will require dismantling my pop mech to get access which is something I’m not entertaining.

I guess I’ll just have to settle to using the fittings I had as I’m not sure I’m going to spend more money on a tool which I’m not even sure how to use.

I wonder if this will be rectified in future releases or is what we have now is likely to be it.

Sorry for the rant

Re: GBFans Shop Feedback

PostPosted:July 9th, 2020, 1:48 pm
by AJ Quick
Abaka,

We are working on the issue with Sloan. They will determine what the exact problem is, and hopefully will be able to offer up a solution or replacement parts.