- April 1st, 2016, 4:47 pm
I hate to leave negative feedback, especially for someone like Nick. I ordered a Volguus bumper along with a replica bellows on Feb 10th. I thought I had ordered well in advance for Wizard World, which began today. One week went by and I asked for an update regarding shipping and that I really hoped to have it by April 1st. Nick promised it would be sent out in a "few days" and that "you'll have it for the con".
About a month later, I asked again about the order, and learned that it still had not been shipped out. Not thinking much about it at this point as I knew Nick probably did have his hands full, I asked if he would be able to add a HGA and some replica Legris straights.
Another two weeks go by and no communication from Nick's end. At this point I was getting worried. I honestly don't mind waiting for parts, especially from Nick, but in this circumstance, I absolutely needed the bumper and bellows(not so much the HGA or straights) as I had recently sold my completed pack, which admittedly was a dumb move on my part as I knew Wizard World was coming up. I messaged Nick again only to learn that nothing had been shipped out yet. I kindly asked for a refund only to be told, "can't give a refund as the resin has been purchased. sorry. all I can promise is that'll ship next week". I sent him this message, "no worries. I just hope everything gets here in time. Thanks again." I wasn't so much frustrated at this point as I was worried about not having money to purchase a bumper from somebody else, which is the only reason I asked for a refund.
On the 23rd, I got a message from him that the package is "on its way". It's now the first and Wizard World has started. I still haven't received anything. It's just been a disappointing experience. Maybe I shouldn't have asked for those extra parts, otherwise the bumper might be here by now. But I trusted Nick and he assured me that everything would be here in time. It is what it is, I suppose.