As far as I'm aware you don't need to have a forum account to be able to order things from the store. When did you place your order? Was the order placed before, or after you created your current profile?
As the store's closed until the 17th, it may be the case that your order hasn't been processed yet, not that it was cancelled.
If you have an order confirmation email, that means your order was successful.
Check that email for details about shipping and payments. It will answer the questions you are having.
I'll also link the order to your account so you can view it here:
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