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By Danteslament
#4917546
Hey there AJ I ordered some elbow pads back in February and my estimated shipping date was April 23. I got a meet up with my local chapter of ghostbusters on May 4th so that should have been perfect because I've heard multiple times how fast the shipping is With you guys. That date rolls around and I noticed my date was pushed back till may 10th which I understand theses are custom made and what not but the same day the date shifted again to June 10th. At this point I'm just wondering what's up as it will be about 4 months since payment if they don't get pushed back again just kinda wondering what the delay is thanks for your time looking forward to your reply.
User avatar
By Kingpin
Moderator
#4917549
Hey there AJ I ordered some elbow pads back in February and my estimated shipping date was April 23. I got a meet up with my local chapter of ghostbusters on May 4th so that should have been perfect because I've heard multiple times how fast the shipping is With you guys. That date rolls around and I noticed my date was pushed back till may 10th which I understand theses are custom made and what not but the same day the date shifted again to June 10th. At this point I'm just wondering what's up as it will be about 4 months since payment if they don't get pushed back again just kinda wondering what the delay is thanks for your time looking forward to your reply.
Unfortunately the dates listed in the store are estimates, and are subject to the delays that occur with large/limited production runs, as well as how specialised they are. We appreciate it's frustrating, unfortunately a lot of this stuff is out of A.J.'s control.
User avatar
By AJ Quick
Moderator
#4917565
Yes.

Elbow pads are custom made in a factory, we cannot produce 1 single pair for an order as that would not be economical. What we do is manufacture a TON of them and have them shipped to us. That process now takes 3-4 months. I have moved the pads from being on a 60 day schedule to having them as a pre-order and available around the start of June. We actually just got word from our supplier that they are about ready to ship, so that puts us at about 3 weeks from receiving them.

When they are in stock, they ship quickly... but as this is a special order, we do not guarantee the availability, nor the estimated ship date.
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