- August 15th, 2016, 5:23 am#4877099Writing to say how amazing Spongeface is: I've been waiting to purchase one of his converted MT-500 radios for a while and when I saw he was gauging interest on his sales thread for another run, I jumped at the opportunity. Doug is an excellent communicator. He replied promptly to my inquiries and answered every question I had. He was friendly, courteous and professional with our transaction. After placing my order and paying for shipping, I realized (like a dumbass) that I had forgotten to order an number of other items from him, namely a bar graph bezel, a wand tip-expansion, a strobe light and a vent relay board. When I reached out to him again about this, he said it was no problem to add them to the package he was shipping the MT-500 in, saving me a few bucks in shipping! This was extremely helpful as I live in Canada and getting various parts here from... well everywhere, is pretty pricey! He was quick to ship out my order and provided a tracking # to boot (to all sellers, this is one of the best things you can provide!).
My items arrived a few days ago and were impressively packed. The MT-500 came as advertised and is a thing of beauty! The other items were beautifully packaged (love those little Ghost Labs boxes!) and I can't wait to install them on my aluminum thrower and proton pack.
All in all, this was the definition of a perfect transaction: courteous, friendly service from the seller, excellent communication (another HUGE thing for us buyers!), quick delivery and an outstanding product! I cannot recommend Spongeface enough to anyone considering purchasing from him.
Thank you, Doug! I look forward to buying from you again!