I'm more of a reader than a frequent poster to this site so I understand any skepticism to what I'm going to share regarding my experience with Wizard World regarding the recent Fan Fest.
I'm the writer and operator of my own pop culture media site, as well as the proud owner of an Ecto replica vehicle, which I actually showcased at a Wizard World event last year right after the Fan Fest was announced. WW liked my replica so much, they wanted me to get in touch with the person supposedly responsible for having fan Ectomobiles at the announced Fan Fest. When I first reached out to him, I received a fairly quick response saying he would get back to me when he knew more.
Since I didn't want to rely on bringing the Ecto to attend, I also applied for a Press Pass, twice. In both applications I asked that if approved, could I be notified with enough time to make travel arrangements due to where I was coming from. I also reached out to another individual last year inquiring about my application, and copied the firts above-mentioned individual.
To make a really long and aggravating story short, after sending the original WW employee 3 additional emails, including copying the other individual on one email, not including my notes in the two press applications, I received no email communication until literally 3 weeks before the event telling me I did in fact receive a press pass. Unfortunately at that point, flights were so expensive, it priced me right out of being able to attend the event, even with the free press admission. I tried to scramble to find a flight for a week or so, then tried reaching out to the second contact to ask for possible help, to which they couldn't. Furthermore, through a random article about the Build-Your-Own Ecto-1 from Eaglemoss that I found out about a week before the Fan Fest, I noticed a link to WW submission page to request bringing your fan-made Ecto replicas to fan fest. I was never able to find it on the site whenever I looked, and the most frustrating part is, I never received any email back from the original WW employee after a year of emailing for info and their promise to get back to me on whether I could bring it.
Alas, I shared my negative feedback with both employees in a very professional matter, sharing my gratitude for the invite, but frustration with lack of communication which led to me being a no show. However, instead of a simple apology for lack of communication, I was asked for specific proof of my communications with everyone between certain dates. Once I supplied the proof, I was basically told "That's all you have?" At this point, my blood started to boil. I didn't realize it took more than one email to get a communication back from people these days, especially a company that is providing a service to fans and the public.
Anyway, the real kicker is, during our rapid-fire email exchange, the second person (who asked me for proof), shoots off an email to me that was obviously not meant for me! Their email said, and I quote: "Indeed. He is full of shit. I’ll copy you on my stronger email and we’ll be done w him."
Here is a heavily redacted screen capture of the email:
I'm reaching out to other higher powers about the incident, but plan on posting the unedited version if nothing is done.
What makes this is all the more crazy is the fact this is coming from someone that is supposed to be the "positive" face of WW with regards to communication with the public and press.
To say this company could care less about the fans, the press, or anyone else but themselves, is the understatement of the decade. I know some people who had some fun moments at the Fan Fest, but also said overall it was a mess organizationally and the execution of the event seemed like it was last-minute despite having over a year to plan. I even heard several vendors pulled out days before as did other food trucks. In the end, while I'm bummed I didn't get to meet more great GB fans, it sounds like a blessing in disguise I wasn't able to go.
Needless to say, I will never attend, promote, or recommend anyone go near ANY
Wizard World event with a mile-long pole. Your mileage may vary, but just thought I'd share my own dealings with the company.