The latest updates to the Ghostbusters Fans site.
#4945018
Due to changes in the United Kingdom, we will be temporarily suspending shipments to the country while we make changes to comply with new laws. This suspension should only last 1-2 weeks and applies to all unshipped orders and new orders. Going forward, we will be required to collect and remit a 20% VAT sales tax on all UK shipments. This will allow customers in the UK to receive their packages quicker and you will no longer be responsible for a customs fee, nor subsequent 'package fees' often charged when receiving your parcels.
mwilkinson, RedSpecial, Kingpin and 1 others liked this
#4945443
The system is now charging VAT for shipments under £135.

Shipments above £135 would still pay VAT upon import.

We are still unable to ship to the UK until our VAT number has been assigned.
tobycj liked this
#4946203
Hi GB fans,

I’m from Jersey Channel Islands. Not the UK
We don’t pay VAT imports am I still waiting for this to be sorted before my order is shipped too???
#4946219
Mark,
I've spoken with AJ, and he's confirmed that the delay in your order is down to the VAT issue mentioned in this topic. I wish I could give you more info as to why Jersey's been included but that's all I know. Hopefully we'll see the issue resolved soon.
#4946309
Mark,

I previously told Kingpin that Jersey was subject to VAT as well because when I ship to Jersey it automatically defaults to "Great Britain" as the country. I've done a bit of research and see that Jersey is not subject to the VAT as you know.

I will attempt to ship your order and see if it requires me to have a VAT registration number. It may be possible Jersey is now selectable as a country that will not require the VAT number.
#4946728
I am working through with the HMRC now. For whatever reason they handled the application online and communicated via email, but ended up sending us a letter in the mail rather than just email with further questions. With the Coronavirus, mail is extremely delayed. I finally got them to explain to me via email what they needed, so hopefully the process is in motion again.
Kingpin, Nighty80, tobycj liked this
#4947868
Question regarding split orders now we're on the cusp of UK being good to go, if I wanted to wait for all items to be in stock before they ship is that possible, and how does the shipping price work itself out as there doesn't seem to be an option to do that? Would you just refund whatever the difference was on the combined shipping versus sending it out as individual orders?
#4947899
If your second order hasn't shipped, then you may have not been charged for it yet.

If that's the case I may be able to combine them. Please note that VAT will need to be recalculated and if the dollar amount is over a certain threshold, it must ship Priority vs First Class.
#4947910
AJ Quick wrote: April 8th, 2021, 1:42 pm If your second order hasn't shipped, then you may have not been charged for it yet.

If that's the case I may be able to combine them. Please note that VAT will need to be recalculated and if the dollar amount is over a certain threshold, it must ship Priority vs First Class.
Sorry, I wasn't clear, this is an order I've not placed yet! I was looking at stuff I'm going to order once I'm shipping is back on, and it was going to be in three parts due to various lead times. Rather than paying three lots of shipping I was wondering if it was possible to combine them all into one order. Obviously shipping would be more than just the "main" part of the order, but presumably less than three separate lots.

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