- May 14th, 2015, 8:21 pm#4833313
DO NOT use Heavy Props or Owner/Operator Kristopher Marshall for any of your movie props or film production needs! I contacted him for help wiring lights and sound into my Ghostbusters 2 proton pack prop replica and was quoted that repairs would likely stay under $150. I ended up paying $250. He had it for approximately six months and did next to nothing on it. I told him before I gave it to him that I needed it ready and delivered back to me before Halloween and he guaranteed me that completion would not be a problem with such a large advanced notice. I ended up receiving it back, incomplete at midnight on the 31st. He gave me the excuse that he had been sick, which is why it wasn't done in the time that he had originally quoted and he promised to finish the work that he had begun shortly after the holiday. I left him three voicemails and sent him a slew of texts with no return calls after Halloween and I was finally able to get him to pick it back up for completion sometime after Thanksgiving. He kept my prop for approximately four more months. When he finally brought it back to me, he guaranteed me that everything worked the way that I had requested but that he couldn't show me because I had a bad battery pack. I took his word and paid him for the work that he had allegedly completed. I also purchased a new $55 battery pack, per his instruction. When I tried it out, the prop still didn't work to the expectations that I was promised, and had likely not been worked on since he picked it up from me after Halloween. I have left Kris four voicemails and again sent him a number of texts to give him a fair chance to rectify this issue. He is now being extremely shady by avoiding my calls because (like an idiot) I took his word regarding the improved functionality and I paid him out. THIS IS THE MOST DISHONEST BUSINESS OWNER THAT I HAVE EVER HAD THE DISPLEASURE OF WORKING WITH. Unless you are a glutton for punishment, I would highly suggest going staying as far away from Mr. Kris Marshall and Heavy Props as possible.
- Dave Richards