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Anyone else have issues with the Matty Neutrino Wand?

Posted: August 22nd, 2014, 8:06 am
by Peterson
I picked one up pretty early on. It worked fine for a few days of pretty minor use/playing around. Then the barrel-extend feature seemed to glitch up. It would sometimes extend as soon as I turned the wand on, and sometimes not retract.

I returned it, but opted for the refund instead of another one, worried I'd run into more problems sooner or later. If I had my way, I wish they'd either remove the barrel-extend feature altogether or maybe just make it spring loaded instead of motor driven.

Just wondering if anyone else here had the same issue, or others? Because to be honest, the GB bug is biting again and I'm halfway considering taking a chance on another one...

Re: Anyone else have issues with the Matty Neutrino Wand?

Posted: August 22nd, 2014, 2:53 pm
by venkman30
I got one when they first came out and mine extends then retracts when I power it up but to me it's no big deal. Other then that mine works great. I use it all the time. I for one very happy with it.

Re: Anyone else have issues with the Matty Neutrino Wand?

Posted: August 22nd, 2014, 10:39 pm
by syckotheklown
Iv had the same problem. It seems a lot of the wands have that little glitch. Funny thing is it doesnt do it ALL the time. Iv been so accustomed to it happening that when it turns on and doesnt glitch I get worried lol.

Re: Anyone else have issues with the Matty Neutrino Wand?

Posted: August 23rd, 2014, 12:31 am
by venkman30
I just play mine off as a new safety feature I've added to it. Lol.

Re: Anyone else have issues with the Matty Neutrino Wand?

Posted: August 30th, 2014, 7:13 pm
by ecto_skywalker
Is it possible the batteries are starting to die? I know some electronics will still function, but act funny when voltage drops below an acceptable level... Just a thought. :)

Re: Anyone else have issues with the Matty Neutrino Wand?

Posted: August 31st, 2014, 2:36 pm
by Peterson
I read some more up on it, that could well be the case. Hope so, I'm taking a chance on another one...!

Re: Anyone else have issues with the Matty Neutrino Wand?

Posted: August 31st, 2014, 5:24 pm
by dKiD Clue
Mine was the same way. I put in a fresh set and it worked muchhh better. And the tip would not extend fully all the time. So I pulled it up one time and it clicked. Worked perfect ever since

Re: Anyone else have issues with the Matty Neutrino Wand?

Posted: August 31st, 2014, 8:21 pm
by Zack
a friend of mine's doesn't work right...the tip goes in and out and in and out nonstop and looks rather...obscene.

Re: Anyone else have issues with the Matty Neutrino Wand?

Posted: March 8th, 2015, 6:07 am
by mrjcomedywriter
My battery lid broke outa the blue and MATTY replaced it no questions asked.
https://vimeo.com/121590161

Re: Anyone else have issues with the Matty Neutrino Wand?

Posted: March 19th, 2015, 10:05 am
by Peter Venkman Jr.
Other than some troubles with the tip of the Wand not retracting, no.

I just have to remember to change out the batteries soon and everything should be fine.

Re: Anyone else have issues with the Matty Neutrino Wand?

Posted: March 19th, 2015, 9:54 pm
by JakeW
Heres a video of how my wand works….



Re: Anyone else have issues with the Matty Neutrino Wand?

Posted: March 19th, 2015, 10:44 pm
by Smeghead
Well tthat's.... bound to raise questions. :/

Re: Anyone else have issues with the Matty Neutrino Wand?

Posted: March 20th, 2015, 11:48 pm
by PssdffJay
JakeW wrote:Heres a video of how my wand works….


Did you have to pay extra for that feature??

Re: Anyone else have issues with the Matty Neutrino Wand?

Posted: April 6th, 2015, 7:55 pm
by kurisu7885
I haven't had a single issue with mine, save for the emitter tip not working properly but that's rare.

Re: Anyone else have issues with the Matty Neutrino Wand?

Posted: April 22nd, 2015, 4:28 pm
by MOSUGOJI
I got mine this past Christmas and it's having the same intermittent issue with the barrel. I don't think it's a battery issue,that's the first thing I checked when mine started acting up. It started about a week after getting it and I only have used it once in a while. I'm thinking the rumbler feature may be knocking the plastic gears or extender push rod somewhat out of alignment every so often. Then when you pull the barrel out manually it must realign things. Needless to say my wife was quite unhappy with this after having paid so much for it. We were going to return it for exchange but after having read up on this it seems to be a frequent problem. I'm thinking design flaw.

Re: Anyone else have issues with the Matty Neutrino Wand?

Posted: November 16th, 2015, 7:22 am
by ghostbusterJon
Hi Guys, just got my second matty wand for the kids and its glitchy like the first.

Barrel tip extends fine every time but often stops on return.

I followed the threads here in terms of batteries being low and I change them and it works ok for a bit but I just dont buy that being the issue. I mean yeah ok the wand uses juice but when the wand stops extending theres still plenty of action in the rumble motor when im firing it and I mean lots of bouncing so it cant be low battery must be mechanical.

So i played around with them a bit and found if I turned the wand on its sides or upside down... in and out like butter everytime, but when returned to normal position it locks on the return and I have to hand pop it back in.

After some observations I noticed when in the standard position often when the tip extended Id feel a little ratchet at the end of the movement cycle and that often corresponded to the tip not being able to return. However a quick nudge of the tip or a slight shake and it did return ok - however leave it a little too long and it wouldnt so Im guessing the motor movement stops after x seconds and a jiggle caused it to slip back into gear while it was still in movement cycle...

Ok so where Im getting to with this is that something was happening in the regular upright position to jar the tube as it extended out almost like it had gone too far and had slipped a gear. I then noticed if I kept a finger along the tube as it extended it would return everytime so I am on the right thought that somethings slipping or catching - perhaps on extension its too fast and something internals missed a ratchet or its caught on a lip.

So rather than having to stand there with my finger out to steady the tube I folded a piece of paper to make a very small wad and put that into the tube next to the want tip - you will notice that inside that outer tube there is 4 little bumps at 12, 3, 6 and 9 oclock - I put the folded paper just off centre at 6 oclock and that elevated the tube upward whereas on full extension it was often slightly down.

Now everytime I extend or retracts its fine - so my thinking that a common issue on the fail to return is mechanical not power based. - Im guessing the action of me flipping the wand over and replacing the batteries was effectively repositioning the gears and allowing it to kick start - so a red herring suggestion to change the batteries.

My next fix is to replace the little bit of paper with maybe a clear plastic wad but I think ive solved the problem on my 2 wands - maybe it will help other people.

Re: Anyone else have issues with the Matty Neutrino Wand?

Posted: November 16th, 2015, 4:35 pm
by gold333
I bought two. One worked perfectly out of the box. The second one the tip was slow to extend in and out at first. They had been sitting in a warehouse for over a year until I took delivery though.

But if you push and pull it yourself it gets greased up and works flawlessly afterwards.

Only trouble I had was the clippard didnt sit flush on one of mine, I may take it apart and reseat it or glue it whatever.

Re: Anyone else have issues with the Matty Neutrino Wand?

Posted: October 25th, 2016, 9:13 pm
by Wade Haddock
After over a year of use, my green lever no longer controls the barrel extension. I have to do it manually.

Re: Anyone else have issues with the Matty Neutrino Wand?

Posted: October 27th, 2016, 11:02 am
by TK5759
Mine's been having a completely different issue.
At first, operation was completely normal and no barrel issues to be found. After a while though, as soon as I power it up and press the activate button, my wand would restart! Like I was powering it back up. Startup sound would play, lights would flash, and the barrel would retract. Then it started doing the restart cycle during firing.
At first it would only do it once in a while and after a while (a few months) it started happening more often. The startup effect would also repeat.
We tore it completely apart and found that the cable assembly going to the AUX jack in the rear of the handle had been pinched during assembly and one of the wires was almost completely cut, barely making contact so we replaced it.
Because of this issue, I think I blew out my first Matty adapter board with sound from Spongeface and now that the cable assembly's been replaced, the second board seems to be holding up just fine but the restarting issue is still sticking around, even with a fresh set of batteries.

I'm lost. :walterpeck:

Re: Anyone else have issues with the Matty Neutrino Wand?

Posted: July 1st, 2022, 3:49 pm
by MegaManX
Does anyone know if it's possible to get a replacement for the vibration motor in this old wand?
Image

Re: Anyone else have issues with the Matty Neutrino Wand?

Posted: July 3rd, 2022, 4:49 pm
by One time
I may be horribly mistaken but that little electromotor looks surprisingly like a 4$ Tamiya miniracer “Light Dash”.

It probably just spins some off canter gears to cause the vibration. If the little motor is gone it should be a really simple fix.

But again, I may be wrong.


Image

https://www.rcmart.com/tamiya-mini-4wd- ... 5-00057669

Re: Anyone else have issues with the Matty Neutrino Wand?

Posted: July 3rd, 2022, 7:02 pm
by zeta otaku
Welp, that brought me back a few decades... but yeah, it's probably just a simple motor in there. if you can get it out of that housing, there should be some specifications listed that you can reference to find a match.

Re: Anyone else have issues with the Matty Neutrino Wand?

Posted: July 3rd, 2022, 7:28 pm
by One time
Looking at the picture closely, it looks identical to a Tamiya Light Dash, as opposed to the Light Dash Pro (double shaft) or Hyper Dash (high rpm & red color cap).

If you get the motor out of there, care to take a few closeups for the rest of us? Matty may even have left the Tamiya sticker on it.

In fact, you could even experiment by installing a Hyper Dash in there for more beefy vibration, although I don’t know how well the plastic gears would hold up.

Re: Anyone else have issues with the Matty Neutrino Wand?

Posted: July 7th, 2022, 12:10 am
by MegaManX
You asked for a close up out of the housing, and it's sad that there was no label for reference :(
Image

Re: Anyone else have issues with the Matty Neutrino Wand?

Posted: July 7th, 2022, 5:14 pm
by One time
Hmm, thats a shame. What will you do? Try the Tamiya motor or?

Re: Anyone else have issues with the Matty Neutrino Wand?

Posted: July 10th, 2022, 10:58 pm
by MegaManX
I've ordered one, so I'll let you know if it works.

Re: Anyone else have issues with the Matty Neutrino Wand?

Posted: July 13th, 2022, 9:38 pm
by MegaManX
Just got that motor in today. It seems to be working just fine. Bravo guys for suggesting it.