2 min read
"It's ... It's ... It's the Stay-Puft Marshmallow Man. I tried to think of the most harmless thing, something that could never destroy us, something I loved from my childhood."
This figure stands at 22" and is easily the biggest Ghostbusters figure produced by Mattel.
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This figure was first released at the San Diego Comic Con (SDCC) in July of 2011. It was later made available online at MattyCollector.com in August 2012.
In May 2012, Mattel issued a recall for the Stay Puft due to yellowing and deterioration of the foam used. Mattel offered refunds under the condition that the Stay Pufts were returned.
: Hopefully, the vast majority of you have been enjoying the giant Stay Puft Marshmallow Man figures we offered here at MattyCollector.com and San Diego Comic-Con last year. After an exhaustive investigation into the issue of why some of the figures are yellowing, here's what we've discovered:
: The Stay Puft Marshmallow Man figure was fully tested and approved prior to being offered for sale. The figure passed all standard product tests, as well as a specialized test specific to the new foam material used. The yellowing some figures have experienced didn't appear until a number of months after the product's release. The yellowing is due to an unforeseen chemical reaction between the paint and material used in its construction.
: Because we stand 100% behind the products we sell, we're offering full refunds to any customer who would like to return their defective figure. We're sorry but we won't be able to offer exchanges. We will, however, gladly refund the original price for figures purchased either at MattyCollector.com or our booth at San Diego Comic-Con, as well as refund the original cost of shipping for figures shipped from MattyCollector.com. And in both cases, the cost to return the product to our warehouse will be covered by us.
: Finally, we know how much you like the giant diorama package that came with the figure and we're happy to leave it with you as a "thank you" for your business. If you choose to return your Stay Puft figure, you won't need to return the diorama package to receive the refund.